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Community Manager at Threadless in Chicago, IL

About this Role:

We are looking for an enthusiastic self-starter who is experienced with online communities and passionate about working to build, grow and manage the Threadless community of over 1.5 million members. The Community Manager must be able to personally connect with Threadless members, collaborate with the existing Community Team, and lead and execute community projects. The Community Manager reports directly to the Community Director.

Responsibilities:

  • Develop and implement online community initiatives and challenges that encourage growth in membership and participation, great design submissions and an overall a healthy community
  • Moderate and manage site usage guidelines and arbitrating policy decisions in the enforcement of these policies
  • Serve as point of contact between community and internal departments
  • Participate in online forums, initiating discussions, engaging in dialogues and setting the appropriate tone
  • Help plan and execute community events, both online and irl

Requirements:

  • Experience and enthusiasm managing communities and executing community activities
  • Creative and strategic self-starter; outstanding communicator
  • Ability to thrive in a dynamic, loosely structured and rapid-growth environment
  • Experience working with different social media marketing
  • Strong project management skills and attention to detail
  • Ability to effectively communicate information and ideas in written and verbal formats, and build and maintain relationships
  • Passionate about art, great tee design and working with artists
  • Knowledge of Photoshop and Illustrator a plus

Education and Experience:

  • BA/BS in relevant discipline or equivalent experience (Communication, English, Design, Marketing, PR, Social Media, Business,...)
  • 2-5 years of related experience

Perks:

  • Working for an awesome company

About Us:

We're not your average company. The designs on our products are sourced from our ongoing open-call for design submissions from a worldwide community of amazing artists and designers. Once submitted, our community of over 1 million members cast votes that help us decide which designs become Threadless stuff.

Threadless began in 2000 as a hobby and has since become the poster child for what we like to call friend sourcing: integrating the involvement of our passionate, authentic and highly active community into every aspect of our business. In other words, we're all awesome together!
  • No phone calls, please
  • Must live in the Chicagoland area or be willing to relocate
  • We'd love to get to know you more, so feel free to personalize your application. Send your website, video, or something creative.
  • Please include a cover letter to tell us how your current experience specifically equips you for this key role in our community

Threadless is an equal opportunity employer (EOE).

 

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